Privacy Policy

Last updated: March 2026

This Privacy Policy describes how we handle personal data when you visit our website, contact us, or otherwise interact with us online. We respect your privacy and process data in line with applicable laws. This document is a practical template: adapt names, contacts, retention periods, and legal bases to match your real organisation and jurisdictions.

Who we are

The site is operated by the business named in the site footer (“we”, “us”, “our”). If you have questions about this policy or wish to exercise your rights, contact us using the details on our About page or your official business email.

Scope

This policy applies to information collected through this website and related digital channels we control. It does not cover third-party sites we link to; their own policies apply.

Information we collect

We may collect the following categories of information, depending on how you use the site:

  • Information you provide — for example your name, email address, company, phone number, and the content of messages you send when you email us or use a contact or enquiry form.
  • Technical and usage data — such as IP address, browser type, device type, operating system, referring URLs, pages viewed, and approximate location derived from IP. This may come from server logs or analytics tools if enabled.
  • Cookie and similar technologies — as described in our Cookie Policy.

We do not intentionally collect special categories of data (such as health data) through this site unless you choose to send them to us and we have a lawful basis to process them.

How we use your information

We use personal data to:

  • Operate, maintain, and secure the website.
  • Respond to enquiries and communicate with clients, prospects, and partners.
  • Improve content, structure, and performance of the site.
  • Comply with legal obligations and enforce our terms.
  • Analyse aggregate or de-identified usage where we use analytics, subject to your settings and applicable law.

We do not sell your personal information in the conventional sense. If we ever use personal data for targeted advertising or data sales where local law requires an opt-out, we will describe that here and provide the required controls.

Where the UK GDPR, EU GDPR, or similar laws apply, we rely on appropriate legal bases, which may include:

  • Contract — where processing is necessary to respond to your request or perform an agreement with you.
  • Legitimate interests — for example network security, improving our site, and limited business development, balanced against your rights.
  • Consent — where we ask for it (for example non-essential cookies or certain marketing). You may withdraw consent at any time.
  • Legal obligation — where the law requires us to process data.

We document the bases that apply to each main activity in our internal records; you may ask us which basis applies to a specific processing activity.

Sharing and processors

We may share data with:

  • Service providers who host the site, provide email delivery, analytics, or IT security, acting only on our instructions where required by law.
  • Professional advisers (lawyers, accountants) when necessary.
  • Authorities when required by law or to protect rights, safety, and security.

We require processors to protect personal data appropriately. We do not allow them to use your data for their own unrelated marketing unless disclosed separately.

International transfers

If we or our providers process data in countries outside your country, we use appropriate safeguards where required (for example UK/EU standard contractual clauses or adequacy decisions). You may request more detail about transfers that affect you.

Retention

We keep personal data only as long as needed for the purposes above, including legal, accounting, and dispute resolution needs. Typical examples:

  • Enquiry emails: for the duration of the relationship and a reasonable period afterwards unless a longer period is required by law.
  • Logs: for a limited period for security and troubleshooting.

Exact retention schedules should be set by your organisation and reflected here if you publish them.

Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, or alteration. No method of transmission over the internet is completely secure; we encourage you to use secure channels when sending sensitive information.

Your rights

Depending on where you live, you may have the right to:

  • Access a copy of your personal data.
  • Correct inaccurate data.
  • Delete data in certain circumstances.
  • Restrict or object to certain processing.
  • Data portability where processing is based on consent or contract and automated.
  • Withdraw consent where processing is consent-based.
  • Lodge a complaint with a supervisory authority.

To exercise these rights, contact us using the details on our About page. We may need to verify your identity before responding.

Children

This website is directed at businesses and adults. We do not knowingly collect personal information from children. If you believe a child has provided data to us, please contact us and we will take steps to delete it where appropriate.

Automated decision-making

We do not use solely automated decision-making that produces legal or similarly significant effects on you in connection with this website. If that changes, we will update this policy.

Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top will change when we do. For material changes, we may provide a notice on the site or by email where appropriate.

Contact

For privacy-specific requests, use the contact information on our About page. For cookie settings and technologies, see our Cookie Policy. For general use of the site, see our Terms and Conditions.